Adherence counted from real check-ins.
A planned stop counts as met only when the rep checked in at that call point on that day. Adherence rolls up for each rep and each plan.
| Member | Coverage | Adherence |
|---|---|---|
| Michael TurnerArea Manager | 62% | - |
| Tyler MorganTerritory Manager, Indianapolis | 41% | 64% |
| Ashley CarterTerritory Manager, Chicago North | 58% | 78% |
| Kevin WalshTerritory Manager, Columbus | 61% | 81% |
| Megan LopezTerritory Manager, Washington | 88% | 92% |
| Brandon HayesTerritory Manager, New York South | 94% | 95% |
No arguments about what counts.
Every row in a plan is a call point on a date. The row is met when the rep has a check-in at that call point on that date, and not otherwise. The evidence is the check-in itself, so there is nothing to argue over.
Adherence is worked out when someone looks at it, from the check-ins on file, so a late-syncing check-in from an offline day still counts once it arrives.
Read it at the level you need.
Each plan shows met out of planned with a rate. For a rep, Dexor pools all their plans, adding up met and planned stops rather than averaging percentages, so a short plan cannot skew the figure.
In the Coverage view each rep carries an adherence meter and the team gets an average adherence tile. Reps see their own plan adherence in the app's Insights tab.
Questions people ask.
What makes a planned visit count as met?
How is a rep's adherence calculated across several plans?
Do offline check-ins count?
Works well with.
Geo-verified check-ins
Reps check in at each planned call point with an arrival selfie, GPS and a timestamp. Retries never double-count, and gaps go to the manager.
Read morePlan approvals
Plans can wait for a manager's approval before they go live. Every decision is recorded with who made it, when and why.
Read moreRep insights
The rep app's Insights tab shows visits, coverage, plan adherence and sales for the month, and which doctors are behind on their visit targets.
Read moreSee it on your own team.
Tell us your fleet and we will size a proposal. Complete roll-out may take up to 4 months, counted from signed requirements and first payment.