Duty sessions that ask for consent first.

Reps clock in and out of duty. Where location is opt-in, nothing is recorded until the rep agrees, and missed clock-ins alert the manager.

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9:415G

Synced

Duty

Location consent

Clocking in records your location at the start and end of your working session, and only then. Your organisation asks for your agreement first. You can withdraw it later from your profile.

Location modes: off, opt-in, mandatory

Consent first

In opt-in mode, nothing is recorded until the rep agrees

Automatic

Missed clock-in alerts to the rep and their managers

Your organisation chooses the mode.

Location has three settings per organisation: off, opt-in or mandatory. When it is off, the Duty screen says so and nothing is recorded. In opt-in mode the rep sees a plain consent statement and taps I agree before any location is recorded, and they can withdraw that consent later.

In mandatory mode the organisation has made duty location a condition of the role, so the rep is not asked. Either way, location data is kept only for the retention period your organisation sets, 30 days by default.

Clocking in records the real start time.

Clock in opens a session and Clock out closes it, with the phone's location attached at each end when it can provide one. The server stamps the start time at the moment of clocking in, so the time recorded is when the rep started, not when a phone caught up later.

Today's sessions are listed on the screen as Open or Closed, so a rep can check them against their pay.

Managers hear about gaps.

Each rep has expected workdays, a clock-in time and a grace period, and a manager can override them for one rep. A scheduled check alerts the rep and their manager line when someone has not clocked in by the expected time.

While a rep is on duty with consent given, the phone can report that location was switched off mid-session. Dexor then alerts the rep and every manager above them, and that alert expires on the same retention clock as the location data.

Questions people ask.

Is a rep tracked without agreeing to it?

In opt-in mode, clock-in, location and the duty heartbeat all wait for the rep's consent. In mandatory mode the organisation has made it a condition of the role and consent is not asked. In off mode nothing is recorded.

How long is location data kept?

For the retention period your organisation sets. The default is 30 days, after which the records expire.

Can a manager change a rep's working hours?

Yes. A manager in the rep's line, or an admin, can set an override of the rep's duty schedule.

What happens if a rep forgets to clock in?

A scheduled check finds reps who have not clocked in by the expected time plus the grace period, and sends a Missed clock-in alert to the rep and their managers.

Works well with.

Everything in field execution

Route tracking

During an open duty session, and only with consent where your policy asks for it, Dexor keeps the rep's route for a retention period you set.

Spoofing detection

Dexor checks the speed in each GPS reading during duty. A speed no field rep could travel raises a critical alert to the rep and their managers.

Daily plan

The Today screen lists the day's planned stops by session, tracks check-ins and calls as they happen, and keeps a log of the day.

See it on your own team.

Tell us your fleet and we will size a proposal. Complete roll-out may take up to 4 months, counted from signed requirements and first payment.

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