Platform & admin

The boring parts, done properly.

Provisioning, reorganizations, seats, masters, audit, configuration — the plumbing that decides whether a platform is trustworthy at year three. Dexor treats it as a first-class product.

Provisioning

Onboard an org without lockouts or orphans.

Platform admins can provision users on a tenant’s behalf; tenant admins self-serve — create, suspend, reactivate, reset passwords, move users. Every create validates that the manager chain terminates at a BU-head root before the login exists, and rolls back on failure. A last-active-admin guard makes self-lockout impossible.

User management tenant admin
  • Create rep · chain → BU-head rootvalidated before login existscreated
  • Suspend userreversiblesuspended
  • Remove last active adminlast-active-admin guardblocked
Org moves

Reorganize without breaking history.

Re-parent a user to a new manager and the recomputed manager chain cascades to every descendant in one atomic, audited operation. Leaf moves sync seats and role groups too. No orphaned subtrees, no merged trees, no misattributed reports.

Org move atomic · audited
Re-parent manager → new chaincascaded
All descendants recomputedno orphans
Seats + role groups syncedleaf move
Seat governance

Licenses that enforce themselves.

Per-role seat caps — rep, manager, admin, distributor — allotted by the platform. Every create, reactivate, and role move is seat-gated, and admins see live “X of Y” usage. Contracted headcount stays contracted.

Seats X of Y
Reps184 / 200
Managers22 / 25
Distributors12 / 30
Master data

A clean, coded master for everything.

Doctors and chemists with auto-generated faceted codes and per-customer visit-frequency targets; bulk import up to 1,000 per call; distributor, outlet, and SKU-crosswalk masters; and a guarded admin surface for products, territories, targets, assignments, areas, and outlets — with server-owned keys the client can never inject.

Master data server-owned keys
  • Doctors · faceted codes+ visit-frequency targetscoded
  • Bulk importup to 1,000 / callbatch
  • SKU crosswalk mastercanonical
Geography

A geographic backbone with no orphans.

A canonical region → province → city hierarchy with referential integrity, plus tenant-defined areas and their contact points — the clean foundation for territory realignment and geo-analytics.

Geography referential integrity
Region → Province → Citycanonical
Tenant areas → contact pointsno orphans
Notifications

Alerts that survive the session.

A durable per-user inbox that delivers even when location features are off, device push on mobile, and live AI notices over WebSocket — dismissible, and pushed only to people entitled to see them.

Inbox durable
  • ✦ Notice · Lahore-North at risklive
  • Task · verify Ahmed R. selfietask
  • Delivered with location offdurable
Audit

Accountability that cannot be switched off.

One audit writer records every mutation — provisioning, targets, org moves, match decisions, geography, settings, even PII reads — with a frozen six-field body. If the audit channel is unavailable, control-plane routes fail closed before writing anything; data and audit commit atomically. De-identified CSV export (SHA-256-hashed IDs) for admins.

Audit trail frozen 6-field body
  • org.move · actor #A12data + audit atomiclogged
  • pii.read · actor #A12logged
  • audit channel down → routefails closed

Export: de-identified CSV · SHA-256-hashed IDs.

Per-tenant configuration

Every tenant tuned to its own policy.

Photo-required lever, encryption key, faceted-code templates, timezone, image retention, location mode (off / mandatory / opt-in), tour-planning depth, AI budgets, document-export pools, per-role seats, and active/suspended status — with guards so pools can never be over-allocated.

Tenant settings guarded
  • Location modeopt-in
  • Photo requiredon
  • TimezoneAsia/Karachi
  • AI pool over-allocationguarded

Also on the platform

  • Cross-tenant health dashboard for the vendor console (MFA-protected)
  • Per-tenant AI configuration
  • Marketing CMS
  • Spam-protected public lead capture with instant sales alerts and audited, super-admin-only access

Security

Structural tenant isolation, separated identity pools with MFA, and a fail-closed tamper-evident audit trail.

Security

Dexor intelligence

Grounded AI, zero-cost deterministic insights, weekly executive summaries, and margin-safe Compute Credits.

Dexor intelligence

Built to still be trustworthy at year three.